منابع مشابه
When does ISO 9000 lead to improvements?
The aim of this paper is to discuss and explain the conditions under which ISO 9000 is likely to have positive effects on organisational performance and employee development. The results described in this paper are coming from a research project looking at ISO 9000 in a more integrated manner using the different research strategies. Both questionnaire surveys and case studies investigating the ...
متن کاملDoes ISO 9000 certification pay?
“ Does it pay for firms to seek ISO 9000 certification ? ” While this question is as old as ISO 9000 itself, it remains essential, and largely unanswered ! What is new – to the best of our knowledge – is the combination of data and methods followed by the authors of this article, a foursome of business school academics from the United States and Spain, in providing an answer. S P E C I A L R E ...
متن کاملISO 9000: Outside the Iron Cage
Adopted by an increasing number of organizations around the world, the ISO 9000 standards have become a growing concern for more and more managers who are often compelled to adopt this system without really knowing its requirements and implications for employees. Though the effects of this standard on quality management and on performance improvement have been widely debated, there is little kn...
متن کاملISO 9000 for Software Quality Systems
This paper outlines some key elements of quality system standards ISO 9000 and their application to Information Technology and software development. Emphasis is put on the need for closed feedback loops in the organization which will provide a stable framework for effective quality management. Application of the generic ISO 9000 standards to software development has to take into account the spe...
متن کاملMarket Response to ISO 9000 Certification of Software Engineering Processes
Today, software development can be a risky business. Far too often the software development process fails. One way to reduce the costs associated with software development may be to modify the software engineering processes of a company so that they can be certified as meeting standards such as those specified in the ISO 9000 (International Organization for Standardization) series. A number of ...
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ژورنال
عنوان ژورنال: International Journal of Productivity and Quality Management
سال: 2010
ISSN: 1746-6474,1746-6482
DOI: 10.1504/ijpqm.2010.030738